Privacy Policy

Effective Date: September 09, 2025

At Om Sai Refrigeration, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our products and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and business details when you contact us or make an inquiry.
Transaction Information: Billing address, payment details, and purchase history.
Technical Information: IP address, browser type, device details, and website usage data.

2. How We Use Your Information

We use your information to:

Provide and deliver our products and services.
Respond to your inquiries and customer support requests.
Send updates about products, services, or promotions (only if you have opted-in).
Improve our website and customer experience.
Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share information with trusted service providers (such as payment processors, delivery partners) to complete transactions.
We may disclose information if required by law, regulation, or legal process.

4. Data Security

We use industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies to improve user experience, track traffic, and analyze usage patterns. You may disable cookies in your browser, but some features may not function properly.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Opt-out of marketing communications at any time.
Request deletion of your personal data, subject to legal or contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Om Sai Refrigeration
📍 Gokul Shirgaon, Kolhapur
📱 +91 96732 44445, +91 9177613655
📧 info@omsairefrigeration.in